Emails and other data sent to support can be saved. This is used to gauge customer feedback over time.
In compliance with COPPA (the Children's Online Privacy Protection Act), we will not save knowingly any data from children under 13. If you are under 13 and contacting us or a parent please do not send personally identifiable information. If we find out a correspondence is from someone under 13 or are contacted about this we will purge any data sent to support after the issue is resolved.
We may share information sent to support with support at FICS or ICC but will not give out identififiable information such as a login name or real name without the persons permission.
Any changes in this policy will be updated here and also require an update of the App.
Effective Februrary 28th, 2020. Diamond Chess is written and owned by Michael Ronald Adams, USA.